Frequently Asked Questions

WHAT DO I NEED TO KNOW TO SIGN UP AND EXPERIENCE AN ESCAPE?

All booking is done online. You pay online, so all you need to play is your booking confirmation and a valid photo ID. We ask that you arrive 15 minutes early as you will be greeted in the reception area with a friendly face and the rules of the escape room prior to entering.


DO YOU HAVE TEAM BUILDING PACKAGES?

Yes! Contact us for more information and pricing.


ARE THE ROOMS SCARY?

Not at all! No reason to be frightened.


WILL WE REALLY BE LOCKED IN A ROOM?

No. We do not lock our guests in the rooms themselves.  The rooms all have an easy way to exit in case you need to leave (i.e. medical emergency, restroom emergency, etc.). However, the time keeps ticking even if your team is a member short.


I HAVE CHILDREN YOUNGER THAN 10 YEARS OLD, CAN THEY PARTICIPATE?

Absolutely, we LOVE families playing together. However, some of the puzzles may be a bit difficult for them to understand and figure out. Extra parental supervision is required. If you're okay with that, so are we. We also ask that you book the entire room so that strangers' experiences aren't hindered by your little ones. A seat must be purchased for every player and there is no discounted rate for children under the age of 4. We highly recommend The Principal's Office for kiddos. Kids under the age of 16 must be accompanied by a paying adult.


IN ORDER TO PLAY, DO YOU NEED TO BRING THE MAXIMUM NUMBER OF PEOPLE FOR THE ROOM OR CAN WE BOOK A SMALL GROUP IN A LARGER ROOM?

You are welcome to book smaller parties in larger rooms -- but don't be surprised to make a new friend or two in the process! The only way to ensure your group has the room to yourself is to book all 8 spots.


ONE MORE PERSON REALLY WANTS TO JOIN MY GROUP TO PLAY A ROOM WITH ME. I SEE THAT THE ROOM IS FULL ONLINE, BUT CAN I STILL ADD ANOTHER PERSON?

Depends on the room! Principal's Office can fit up to 10 participants comfortably. Amnesia and Penthouse can squeeze in 9 but can start to feel cramped. We don't recommend anything over that because it can hinder your experience. If your group is sharing the room with other players, however, we cannot exceed the capacity listed on the room page.


IS IT POSSIBLE TO HOST BIRTHDAY PARTIES OR OTHER CELEBRATIONS AT NORTH TEXAS ESCAPE ROOMS?

We love parties! Contact us or check out our Birthday Parties tab for more information.


MY CHILD IS ATTENDING A BIRTHDAY PARTY. IS THERE A WAIVER I CAN FILL OUT ONLINE?

Yes! You can fill out a waiver here.


WHO SHOULD I CONTACT TO DISCUSS COVERING NORTH TEXAS ESCAPE ROOMS IN AN ARTICLE, NEWS SEGMENT, PODCAST, OR (INSERT CREATIVE IDEA HERE)?

Kelcie Fox is the person you will want to reach out to. The more creative the idea, the more enthusiastic she will be! Contact us and she will get back to within one business day.

North Texas Escape Rooms

For More Information...

If you'd like more information about North Texas Escape Rooms, tell us about your group and what you're hoping to get out of your experience. If you'd like to book a time that is not within our standard hours of operation, no problem! We will get back to you within one business day.

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Contact

info@NTXescape.com

469-712-6837

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Location

1717 West University Drive #403
McKinney, TX 75069

In between Braum's and Kroger, 2 miles from The Square, in McKinney's historic downtown.